Twitter Management – Major Label Artists Need To Learn Customer Service

By thatretailchick

I don’t think it was meant for artists to be this close to their fans.  Twitter has opened the flood gates for artists to express themselves literally off the record.  And based on what I see, that may not be working  so well.  Since when did it become cool to say “hey buy my new album in stores today!”  Then turn around and tell off a fan that’s following you?  That’s cool?  That’s OK?  NEVER!!!! 

Look here, if you plan to be a “Super Star”  then take your feelings out of the equation because guess what “EVERYBODY WILL NOT LIKE YOU!”  In addition taking to twitter to air out your feelings about those fans who are not feeling you will not only help you lose followers, you will lose fans, tickets sales, albums sales, and eventually MONEY! 

The way I see it, Artist Development, was a huge loss to the music industry.  People must be guided and taught how to handle having a  large fan base and dealing with people on the regular basis.  That’s not something you know off the rip.  There is an art to being an artist, becoming a star, and knowing when to keep your mouth shut!  So do me a favor super star, before you hit the reply button on twitter, think about how much that one reply can affect your entire career in the music industry.


3 Responses to “Twitter Management – Major Label Artists Need To Learn Customer Service”

  1. Hotlikeme Says:

    I’m glad someone finally said it. The art of being an artist would be a great post.

  2. kjthegreat Says:

    I like the concept but how is that actually executed?

  3. Monk Says:

    Word. I don’t see anything wrong with artists having a direct line to their fans, but to disrespect “fans” and “followers” is just plain ol’ dumb. Especially if it’s just a case of someone giving their opinion and the artist isn’t in favor of it. Seems like that time can be invested on gaining fans and support as oppose to losing them.

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